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You are currently playing with an available Bonus Balance. This is in line with the Bonus Policy you accepted, please revert to our Bonus Policy for more information.
 

HOW LONG DOES IT TAKE TO RECEIVE MY WINNINGS?

The following is a summary of the Cashout process:
Please note: All days referred to here are business days (not including weekends and public holidays).

Payment Method Expected processing time
Credit/Debit Card Instant- up to 6 days
Wire Transfer/Interac e-Transfer 2 - 6 days
Neteller/Skrill/Paypal/MuchBetter Instant- up to 2 days
Trustly/Trustly Pay N Play/ Instant Banking Instant- up to 4 days
Rapid Transfer/ecoPayz/AstroPay Instant- up to 4 days

* Please note that if documentation or further checks are required, these time frames may vary.

Once the status of your Cashout Request changes to "In Process" you will no longer be able to cancel it.
You will be notified by email when your Cashout Request is processed and the money is sent to your chosen payment method.

"The Company" (the operator of greenplay), reserves the right to delay and/or stop the processing of Cashout Requests until final approval has been received for any outstanding Deposit transactions.

greenplay is committed to "CARE" - Customers Are Really Everything. We have implemented a professional customer support team ready to assist you 7 / 24. Please do not hesitate to contact the greenplay team. Just click on Contact Us

<< Back to cashout help page
 
 

HOW LONG DOES IT TAKE TO RECEIVE MY WINNINGS?

The following is a summary of the Cashout process:
Please note: All days referred to here are business days (not including weekends and public holidays).

Payment Method Expected processing time
Credit/Debit Card Instant- up to 6 days
Wire Transfer/Interac e-Transfer 2 - 6 days
Neteller/Skrill/Paypal/MuchBetter Instant- up to 2 days
 Trustly/Trustly Pay N Play / Instant Banking Instant- up to 4 days
Rapid Transfer/ecoPayz/AstroPay Instant- up to 4 days

* Please note that if documentation or further checks are required, these time frames may vary.

Once the status of your Cashout Request changes to "In Process" you will no longer be able to cancel it.
You will be notified by email when your Cashout Request is processed and the money is sent to your chosen payment method.

"The Company" (the operator of greenplay), reserves the right to delay and/or stop the processing of Cashout Requests until final approval has been received for any outstanding Deposit transactions.

greenplay is committed to "CARE" - Customers Are Really Everything. We have implemented a professional customer support team ready to assist you 7 / 24. Please do not hesitate to contact the greenplay team. Just click on Contact Us

<< Back to cashout help page
 
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